Privacy Policy

Cornerstone Care is committed to safeguarding your privacy. This privacy statement outlines how we collect, use, and protect any information that you provide when using our website. We adhere to the General Data Protection Regulation (GDPR) and ensure that your personal data is treated with respect and confidentiality.

1. Who We Are

Cornerstone Care provides domiciliary care services and live in services, offering support to individuals in their own homes. We are committed to ensuring that your personal data is handled in accordance with GDPR and other relevant legislation.

2. What Personal Data We Collect

We may collect the following information:

  • Full name

  • Contact information (e.g., name, phone number, email address)

3. How We Use Your Data

We collect and use your personal data for the following purposes:

  • To communicate with you regarding appointments, or inquiries

We will not collect any unnecessary personal data and will not process your information in any way other than as specified in this notice.

4. Data Sharing

We will never sell your data to third parties.

5. Data Security

We are committed to ensuring that your personal information is secure. To prevent unauthorised access or disclosure, we have implemented appropriate technical and organisational measures, including encryption, firewalls, and secure storage systems.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for.

7. Your Rights

Under GDPR, you have the following rights:

  • Right to access: You can request a copy of the personal data we hold about you.

  • Right to rectification: You can request that we correct any inaccuracies in your personal data.

  • Right to erasure: You can request that we delete your personal data, subject to certain conditions.

  • Right to restrict processing: You can request that we limit the processing of your personal data under certain circumstances.

  • Right to data portability: You can request that we transfer your personal data to another organisation or directly to you.

  • Right to object: You can object to the processing of your personal data where we rely on legitimate interests.

If you wish to exercise any of these rights, please contact us using the details below.

9. Contact Us

If you have any questions regarding this privacy policy or wish to exercise your data protection rights, please contact:

Cornerstone Domiciliary Care Ltd
Regus House, 1 Emperor Way, Exeter, EX1 3QS
hello@cornerstonecareco.com

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe that your data protection rights have been breached.